Radiator Faults

There are many reasons why one or more radiators in a house are too cold or too hot, use the information here to identify the areas for investigation .Please read through all the possible diagnosis before jumping to conclusions. Always check the simple reasons first before looking for expert assistance as they are often the cause. Often the cause is simply due to thermostatic radiator valves (TRVs) being turned off or incorrectly set. The information here makes the fundamental assumption that the system did work properly at some stage, if not then you are into investigating the design which is beyond the scope of this page. Whenever radiators are not working properly the heating system is not running at maximum efficiency which means there are opportunities to cut heating costs.
Heating systems are sometimes zoned to enable different parts of the house to be heated to different temperatures e.g. split between upstairs and downstairs. Where this is done there are zone control valves to manage the water flow depending on the room temperatures or time switch settings. in this case there is likely to be a room thermostat and/or time switch setting for each zone.
If the rooms are reaching the desired temperature and the thermostatic valves are cutting off the flow it is likely that all the radiators will be at different temperatures. It all depends on how hard the radiator is working to maintain the temperature. The hotter the temperature the less the thermostatic valve is closing. How hard a radiator works depends on the size of room being heated, the size of the radiator, how high the thermostatic valve is set, how well insulated the room is and how often any external doors are opened and closed. Generally downstairs radiators will be cooler as the rooms are insulated by any heated rooms above. If there is a very large difference and no other factors that affect this it may be worth looking at whether the loft insulation can be improved to reduce heat loss through the ceilings and cavity wall insulation to reduce heat loss through the walls.
It is worth noting that radiators are likely to be slightly hotter at the top than the bottom, how much will vary from system to system, room to room, the design of the radiator and the airflow around it. As long as the difference is no worse than the drop across the radiator this is not an indication of a problem. Before jumping to the conclusion there is a fault make sure the system has fully stabilised first.
Firstly establish whether the problem affects one radiator or several to help narrow down the choices. We have tried to put the faults in each section in order of how likely they are to be the cause.
One Radiator Is Cold
Thermostatic valve turned off - turn anti clockwise to open
Thermostatic valve cut off because room temperature higher than setting - turn anti clockwise to increase temperature
Seized thermostatic valve - caused by scale build up - tapping the control pin may fix (see thermostatic valves)
The thermostat in the thermostatic valve head assembly has failed
Flow (lock shield) valve turned off - less likely if the system was working
Airlock in pipe work - often where the radiator is below the level of feeding pipes
Blocked thermostatic valve - caused by scale and sludge in the system
Blocked flow (lock shield) valve - caused by scale and sludge in the system
Blocked pipe feeding the radiator - caused by scale and sludge in the system
One Radiator Is Too Hot
Seized thermostatic valve - caused by scale build up - tapping the control pin may fix (see thermostatic valves)
The thermostat head assembly is loose on the thermostatic valve body
Seized thermostatic valve - caused by scale build up - tapping the control pin may fix (see thermostatic valves)
The thermostat in the TRV head assembly has failed
One Radiator Doesn't Get Hot Enough
Thermostatic valve cut off because room temperature higher than setting - turn anti clockwise to increase temperature
Airflow around the TRV is blocked by hanging clothing, furniture or a radiator cover
Partially blocked thermostatic valve - caused by scale and sludge in the system
Partially seized thermostatic valve - caused by scale build up - tapping the control pin may fix (see thermostatic valves)
Partially blocked flow (lock shield) valve - caused by scale and sludge in the system
Partially blocked pipe feeding the radiator - caused by scale and sludge in the system
One Radiator Is Cold At the Top
Air in the radiator - bleed the radiator (see bleeding radiators)
Low water level in the radiator - usually highest radiator in the house - caused by low water level in system
One Radiator Is Cold At The Bottom
Build up of sludge in the bottom of the radiator - usually in radiators fed from above - flushing the system may fix
One Radiator Only Is Hot
All thermostatic valves turned off
All Radiators Are Cold
Controller/Time switch not switching on at the correct time
Hot water heating only selected on the controller
Room thermostat set too low
Boiler not working
Circulation pump failed
Controller/Time switch has failed
Several Radiators are Cold
Controller/Time switch not switching zone on at the correct time
Zone control valve switched off at the controller
Zone control valve failed
Airlock in pipe work - often where radiators are below the level of feeding pipes
Controller/Time switch has failed
Downstairs Radiators Are Cold, Upstairs Radiators Are Hot
Controller/Time switch not switching zone on at the correct time
Zone control valve switched off at the controller
Zone control thermostat set too low
Pump switched off
Zone control valve failed
Pump failed
Controller/Time switch has failed
Downstairs Radiators Are Hot, Upstairs Radiators Are Cold
Controller/Time switch not switching zone on at the correct time
Zone control valve switched off at the controller
Zone control thermostat set too low
Zone control valve failed
Low water level in the system - could be a stuck cistern valve
Controller/Time switch has failed
Radiators Furthest From The Boiler Are Cold
System needs setting up and balancing
All Radiators Don't Get Hot Enough
Room thermostat set too low
Boiler thermostat set too low
Pump switched off
Pump failed
Boiler thermostat has failed
Build up of sludge in the system - flushing system may fix
All Radiators Are Cold
Pump switched off
Pump failed
Some Radiators Are Warm When Water Heating Only Is In Use
A design fault rather than a fault as such. The pump isn't running but some radiators get warm - only option turn off radiators
Failure of a zone control valve
Failure of the main heating control valve
Noises From One Or Several Radiators
Air in the radiator or adjacent pipes - usually easy to solve by bleeding the radiator
Thermostatic valve(s) fitted wrong way round - usually happens when the system stabilises - opening one valve fixes temporarily
Boiler thermostat set too high - try turning it down (not the room thermostat)
Low water level caused by lack of water in the system - could be a stuck cistern valve
Low water pressure in closed systems
Scale and sludge in the radiators and pipes
Failed pump bearing sometimes manifests itself as noise from the radiators
One Or More Radiators Need Bleeding Regularly
Low water level in the system - could be a stuck cistern valve
Bleed process incomplete or large amount of air trapped in the pipes
Air leak in system
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